CHANNEL PARTNERSHIPS

Oktium

Instant Live Video Connection Solution

CHANNEL PARTNERSHIPS

Oktium

Instant Live Video Connection Solution

Channel Partnerships is an alliance between Channel Tools and some of the worlds leading technology sales channels.

What is Oktium?

Oktium is a live video connection between online customers and available salespeople or service providers at brick-and-mortar locations. Oktium adds convenience of personalised interaction bridging the gap between online and in-store experience. It allows interaction with integrated features such as a one-tap appointment setting, one-tap information sharing and one-tap payment options.

Turn online shoppers into real buyers

This solution allows you to build relationships with your online customers to help them complete the transaction online or you can invite them to “come in” and experience your solutions whilst seeing all of the emotion when you are dealing with them. The Face2 button feature can be customised and placed on your website or online store. It’s an easy, fast, and convenient way for your online customer to reach you.

Not only can your customers access this solution with one click of the Face2 button on your website, they can also access you through a link in your email or marketing campaign, or from a QR code.

Learn more from TD SYNNEX

Key Customer Challenges

A company wants to enhance the customer experience when they are unable to visit brick-and-mortar locations, be that because they are at home, work or don’t have the time to go in when shopping
A company wants to improve its conversation rate to sale by enhancing the customer experience

Solution Features

Smart Routing
Orders and Payment
CRM Integration
Digital Integration
Sending links to organise call by email or text
Reporting available all in one system

Solution Benefits

Customisable button (Face2)
An easy, fast and convenient way for your online customer to reach you
Personal connection to the salesperson allowing extraordinary experiences with real-time communication and customer data protection
Improved conversion rates
Share your emotions and enthusiasm and show your product at its best using one touch features such as appointment and payment options

Join our Partnership Program

There are many benefits partnering with us. Simply complete the form at the bottom of this page to discuss how the program can sky-rocket your visibility in any technology market place. We have huge experience in the creation of new channels – and we can create introductions, leads and business opportunities for your sales teams.

Join us