CHANNEL PARTNERSHIPS

AmdoSoft – Synthetic Monitoring

Providing complete view of application performance across the entire delivery chain

CHANNEL PARTNERSHIPS

AmdoSoft – Synthetic Monitoring

Providing complete view of application performance across the entire delivery chain

Channel Partnerships is an alliance between Channel Tools and some of the worlds leading technology sales channels.

Why Synthetic Monitoring?

For a large part, user satisfaction of cloud services and business applications depends on their overall performance and availability. Monitoring application performance end-to-end provides the perspective and experience of the user rather than concentrating on the traditional quality of service metrics such as the network, database, telecoms provider etc.

The b4 Bot from AmdoSoft is a fully automated “User” with mouse click and keyboard, which continuously performs checks on your most critical services. Those measurements consider all of an application’s technical components from the end user’s workstation right through to the application. In this way, they are representative of the quality of service received by end users.

What can it achieve?

Potential RPA: The focus of synthetic monitoring is on the availability and performance of applications from the user’s perspective, something that cannot be mastered with traditional network monitoring systems alone. Synthetic monitoring solutions, such as the b4 Bot, simulate and measure real user activities, and report on performance issues before they can become mission-critical.
Synthetic Monitoring as a QM-Tool: Updates and migrations of integrated business applications can be sustainable on the productivity of the entire company. It is therefore advisable to test the application process after such changes before the actual rollout.
Compliance: Binding SLAs define which service quality is to be provided for each application. Synthetic monitoring with b4 delivers reliable, validated key figures for application operation and allows this to document compliance with all relevant compliance requirements.
E-Shop Optimisation: A company’s ecommerce website has to meet many requirements: user-friendly interface, no vulnerabilities, up-to-date content, and more. A key factor is your own IT. How reliable can business transactions be handled using digital technologies? The operation of the internet platform should be constantly monitored. AmdoSoft sets up a virtual user for its customers, the operator of the ecommerce offering, who does more than just monitor it.
IT Image: Synthetic monitoring helps to demonstrate SLAs and availability of applications and services, and is the perfect technology to detect and proactively address bottlenecks and quality issues.

Advantages

Avoiding SLA injuries and penalties
Detecting vulnerabilities along a service chain
Possibility of proactive initiation of countermeasures
Increasing end user / customer satisfaction

b4 Synthetic Monitoring

Monitoring availability and performance of applications / services from a user perspective
Review from multiple locations
Support for all common and self-developed applications
Continuous simulation of complex test steps
Fast deployment and configuration
Highly secure facility
Intelligent notification via e-mail or SMS
Audit-proof logging and long-term archiving of the data
Performance, availability and error messages
Performance trends over day / week / month / year
Screenshots and logged performance data

Your Benefit

Central monitoring
Management and IT View
Live view of b4 Bot activities
Insight into performance and availability of the IT service (not just the IT systems)
Performance problems are made visible
KPIs from other systems can be taken into account through interfaces
Reduction of monitoring costs

Join our Partnership Program

There are many benefits partnering with us. Simply complete the form at the bottom of this page to discuss how the program can sky-rocket your visibility in any technology market place. We have huge experience in the creation of new channels – and we can create introductions, leads and business opportunities for your sales teams.

Join us